I did not get the opportunity to meet the owner, but Kyle assisted me with getting a 2-inch lift on my van. He was very helpful and he, as well as the other staff members, answered every question that I had for them. They all responded in an utmost professional manner. I only waited an hour, or so, and my van was ready and I was pleased with the outcome. I browsed the entire store, while I was waiting, and was fascinated by its contents. There are both good and bad reviews posted, on google, but I can declare that I had a great experience here. I would recommend for everyone to bring their business here, and I will definitely return in the very near future! Great job CC Plus!